As cyclists we have a desire to wear and sell good kit that you can trust. If you find that you are not happy with ANY Galibier product or would prefer a different size, Please return it to us for a fast resolution. 6 days a week, we send out garments returned for resizing within one hour of arriving back to us. ALL refunds are also processed with goodwill, same day. In 2016 our combined returns for re-sizing and refunds were 1.3% of sales.
We post fast and free, but the return cost is at customer’s expense.
Please send it back to us with original documentation and in an UNUSED, re-saleable condition within 3 months.
Please check that the item is in good condition and fits you before using it.
We’ve tried to make our returns process as easy as possible.
10 parkview st., Lurgan
Omeath, Co Louth
A91 XD71 , Ireland
As we ship our products free, return items are at the customers expense.
Please choose a preferred delivery company and send the package back to the returns address. To avoid customs charges for returned goods. Please make sure you mark your package with: “Goods Returned Under Warranty”.
If you have any questions about returns, then please email us at firstname.lastname@example.org